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Digital telephone & PBX services
Since the summer of 2010, OpenAccess has rolled out digital telephone service for the OpenAccess office, affiliated companies, and several customers. Overall, service has been better than we expected and we have now opened up our digital telephone service to all existing customers.
Please note the Infrastructure Requirements below and the FAQ section. If you are interested in finding out more, please give us a call at 360-647-0785.
In order to ensure quality of service (both in terms of reliability and also voice quality) our digital telephone services are available only for customers who have their main office connected to us either directly via fiber or via one of our fiber based MetroEthernet products.
If you have employees who telecommute (i.e. work from home or small branch offices), no problem! Generally, quality should not be an issue as long as they have a fast/low-latency internet connection. However we cannot guarantee call quality and it is difficult for us to troubleshoot any issues should any arrive in these kinds of situations.
See below for more information on phone equipment. If you have your own PBX system or VOIP solution already, and you are interested in migrating to our services, please let us know the specifics of your equipment (brand/model of the base station, handsets, etc., and how many handsets you have) or system.
Frequently Asked Questions (FAQ)
2010.11.01 Digital telephone & PBX services expanded
Over the summer of 2010 OpenAccess has rolled out digital telephone service for ourselves, affiliated companies and a few customers who were willing to be 'guinea pigs'. Overall things went better than we expected and we are now opening up our digital telephone service plans to more customers.
2010.10.21 IPv6 Transition
OpenAccess will be having a mid range time line for adoption and implementation of IPv6. As most people know who are reading this, there is a certain 'chicken & egg' problem with IPv6 in as much for any organization to move to IPv6 requires that other organizations have moved to IPv6.
2010.07.15 NAS.COM wholesale VPS and WebHosting services
This fall, OpenAccess will be re-purposing the 'nas.com' domain name to provide VPS and WebHosting services, primarily wholesale to web developers. If you have an e-mail address @nas.com, or a personal website located at http://www.nas.com/~yourusername, those services will continue be supported although we will not be accepting new accounts.
2010.02.22 Joomla auto install wizard now available.
Due to popular request, we now have a Joomla auto-installer available on our newer cPanel® servers. This allows customers to quickly and easily install Joomla on their website. The auto-installer is available under the 'site software' section in the administrative interface of your webhosting account.
2009.10.25 OpenAccess begins internal testing for Windows 2008 Server hosting solutions.
OpenAccess is happy to finally be able to announce that we are beginning internal testing of cPanelŽ/Enkompass as a platform for our customers to be able to deliver Windows(c) 2008 Server solutions on.
2007.09.26 Changes in paper billing system.
Effective January 1st 2008 we will be doing what most of our competitors have been doing for years and adding a $1.00 surcharge for paper invoices.
2007.05.30 New web servers in production.
In May we got two new web servers in production. These machines are based out of our facilities in Seattle and were needed as we have about hit capacity on our existing webhosting infrastructure.
2007.03.15 Additional nationwide and global network capacity added.
OpenAccess is glad to announce that we have put into production a new circuit providing us with direct Tier-1 nationwide and global Internet transport.
2007.01.17 Verizon DSL speed upgrades complete
Today we did the work to convert all NAS.COM customers over to our faster connection into Verizon. Everybody should be seeing performance increases.
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